Seasonal Retail Associate: Customer Service & Framing

Michaels Stores; Monaca (Beaver County); On-site; USD 26,000 - 32,000; Full time

Job summary

The Michaels Companies, Inc. seeks friendly, customer-focused team members for a Retail Associate role at our Pitt-Beaver/Monaca, PA store. You will help customers locate products, process checkouts, and participate in store recovery and merchandising tasks.

This position supports omnichannel efforts, BOPIS, SFS, and rewards enrollment, with opportunities to learn framing and production in our frame shop. Evening, weekend, and early morning shifts may apply.

Qualifications

• Retail or customer service experience preferred.
• Cross trained in Custom Framing selling and production.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards program and private label credit cards; enrollings.
• Educate customers on Voice of Customer survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store and Ship From Store.
• Participate in truck unload, stocking, and planogram processes.
• Maintain store recovery, merchandise returns and go-backs; ensure in-stock store.
• Perform Store In Stock Optimization and AD set duties as assigned.
• Support shrink and safety programs; adhere to SOPs and company policies.

Skills

Customer service

Retail experience

Framing knowledge

Job description

The Michaels Companies, Inc. seeks friendly, customer-focused team members for a Retail Associate role at our Pitt-Beaver/Monaca, PA store. You will help customers locate products, process checkouts, and participate in store recovery and merchandising tasks.

This position supports omnichannel efforts, BOPIS, SFS, and rewards enrollment, with opportunities to learn framing and production in our frame shop. Evening, weekend, and early morning shifts may apply.