Seasonal Retail Associate — Customer Service & Framing

Michaels Stores; Gilbert (AZ); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

401(k) plan with employer match

Benefits package

Job summary

Michaels is the leading destination for creative expressions in North America, operating over 1,300 stores and online at Michaels.com. This role supports daily store operations, assists customers, and helps maintain a well-merchandised, in-stock environment.

Team members benefit from a range of programs including discounts and health and retirement options; duties include engaging customers in rewards programs and assisting with framing services.

Qualifications

• Retail or customer service experience preferred.
• Must be at least sixteen (16) years or older.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout with cash handling to standards.
• Promote and enroll customers in the Michaels Rewards program and Private Label Credit Cards.
• Explain the Voice of Customer survey to customers.
• Support Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Assist with truck unloading, stocking, and planogram (POG) updates.
• Maintain in-stock conditions and merchandise recovery; complete go-backs as needed.

Skills

Retail experience

Framing knowledge

Job description

Michaels is the leading destination for creative expressions in North America, operating over 1,300 stores and online at Michaels.com. This role supports daily store operations, assists customers, and helps maintain a well-merchandised, in-stock environment.

Team members benefit from a range of programs including discounts and health and retirement options; duties include engaging customers in rewards programs and assisting with framing services.