Seasonal Retail Associate - Customer Service & Framing

Michaels; Philadelphia (Philadelphia County); On-site; USD 17,000 - 21,000; Full time

Job summary

Michaels is hiring for a store role in Philadelphia area. You will help customers shop, find products, and provide solutions, while ensuring a fast checkout and accurate cash handling.

You will engage customers in rewards and Private Label Credit Card programs and participate in omni-channel processes like BOPIS and SFS. You’ll also assist with stocking, planograms, and store recovery to maintain in-stock merchandise.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on rewards programs and private label credit cards including enrollments
• Assist with Omni channel processes like Buy Online Pick Up in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram (POGs) processes
• Complete merchandise recovery and store upkeep to ensure in-stock merchandise
• Support shrink and safety programs
• Adhere to SOPs and company policies and interact professionally with customers and team members
• Cross trained in Custom Framing selling and production
• Other duties as assigned

Skills

Retail and/or customer service

Job description

Michaels is hiring for a store role in Philadelphia area. You will help customers shop, find products, and provide solutions, while ensuring a fast checkout and accurate cash handling.

You will engage customers in rewards and Private Label Credit Card programs and participate in omni-channel processes like BOPIS and SFS. You’ll also assist with stocking, planograms, and store recovery to maintain in-stock merchandise.