Seasonal Retail Associate — Customer Service

Michaels; Madison (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discounts

401(k) with employer match

Tuition assistance

Job summary

Michaels is seeking a Seasonal Retail Team Member for our Madison, AL location. This part-time role involves helping customers, delivering fast checkout, unloading trucks, stocking, and ensuring the store remains well merchandised and in stock.

You’ll engage shoppers with the Rewards program, assist with omni-channel processes, and may cross-train in Custom Framing. Weekend and evening availability is a plus.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Deliver friendly customer service, help customers shop our store, and find what they’re looking for.
• Ensure all customers receive a fast and friendly checkout experience.
• Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards.
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Responsible for merchandise recovery and maintenance including returns and go backs.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs; adhere to SOPs and company policies.
• Interact with others in a respectful manner; promote the organization's vision and values; serve as a role model.
• Cross trained in Custom Framing selling and production.

Skills

Retail / customer service

Job description

Michaels is seeking a Seasonal Retail Team Member for our Madison, AL location. This part-time role involves helping customers, delivering fast checkout, unloading trucks, stocking, and ensuring the store remains well merchandised and in stock.

You’ll engage shoppers with the Rewards program, assist with omni-channel processes, and may cross-train in Custom Framing. Weekend and evening availability is a plus.