Seasonal Overnight Stocker & Customer Service Pro

Michaels; Maple Bluff (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Michaels in Madison, WI is seeking a store associate to help customers shop, find products, and provide solutions. You will handle fast, friendly checkout and cash handling, enroll customers in rewards programs, and assist with omni-channel processes including BOPIS and Ship From Store.

You will also contribute to truck unloading, stocking, planograms, and maintaining a well-merchandised, in-stock store, while supporting shrink/safety programs and SOP adherence.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move throughout the store.
• Comfort with cash handling and checkout standards.

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide fast, friendly checkout and cash handling
• Engage customers with rewards program enrollments
• Assist with BOPIS and Ship From Store processes
• Stocking, truck unload, and planogram duties
• Maintain in-stock store and merchandise recovery
• Support shrink and safety programs
• Adhere to SOPs and company policies
• Cross-trained in Custom Framing selling and production

Skills

Customer service

Cash handling

Stocking

Merchandising

Multi-tasking

Tools

POS system

Job description

Michaels in Madison, WI is seeking a store associate to help customers shop, find products, and provide solutions. You will handle fast, friendly checkout and cash handling, enroll customers in rewards programs, and assist with omni-channel processes including BOPIS and Ship From Store.

You will also contribute to truck unloading, stocking, planograms, and maintaining a well-merchandised, in-stock store, while supporting shrink/safety programs and SOP adherence.