Seasonal Retail Associate: Customer Service & Framing

Michaels Stores; Huntsville (AL); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

401(k) with company match

Job summary

Michaels Stores in Huntsville, AL is seeking a team member to assist customers, locate products, and ensure a fast, friendly checkout experience. You’ll help maintain store recovery, participate in truck unloads, stock shelves, and support omnichannel processes like Buy Online Pickup in Store and Ship From Store.

The role emphasizes customer service, teamwork, and adherence to SOPs while promoting Michaels Rewards and Private Label Credit Card enrollments. Previous retail experience is preferred.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods.
• Lifting heavy boxes and reaching high shelves.
• Maintain store recovery and planogram (POG) standards.
• Support omnichannel processes (BOPIS/SFS).

Responsibilities

• Help customers locate products and provide solutions.
• Provide fast, friendly checkout with accurate cash handling.
• Enroll customers in Rewards program and Private Label Credit Card.
• Educate customers on VOC surveys.
• Assist with truck unload, stocking, and planograms.

Skills

Customer service

Cash handling

Merchandising

SOP adherence

Teamwork

Job description

Michaels Stores in Huntsville, AL is seeking a team member to assist customers, locate products, and ensure a fast, friendly checkout experience. You’ll help maintain store recovery, participate in truck unloads, stock shelves, and support omnichannel processes like Buy Online Pickup in Store and Ship From Store.

The role emphasizes customer service, teamwork, and adherence to SOPs while promoting Michaels Rewards and Private Label Credit Card enrollments. Previous retail experience is preferred.