Seasonal Retail Associate — Customer Joy & Fast Checkout

Michaels Stores; Littleton (CO); Presencial; USD 21.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

Partner discount programs

401(k) with employer match

Descripción de la vacante

Michaels Stores is seeking a store team member to assist customers, process transactions, and support merchandise flow in store operations. You will help customers find products, explain our rewards programs, and participate in BOPIS/SFS processes to ensure a smooth shopping experience.

The role requiresstanding for long periods, ability to move through the store, and adherence to SOPs. Evening and weekend hours are common in this role, with opportunities for employee discounts and discounts

Formación

• Retail and/or customer service experience preferred.
• Ability to remain standing for long periods.
• Strong communication and team collaboration.

Responsabilidades

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POG) processes.
• Maintain store recovery, merchandise restoration, and in-stock conditions.
• Support shrink and safety programs; adhere to SOPs and company policies.

Conocimientos

Retail experience

Customer service

Descripción del empleo

Michaels Stores is seeking a store team member to assist customers, process transactions, and support merchandise flow in store operations. You will help customers find products, explain our rewards programs, and participate in BOPIS/SFS processes to ensure a smooth shopping experience.

The role requiresstanding for long periods, ability to move through the store, and adherence to SOPs. Evening and weekend hours are common in this role, with opportunities for employee discounts and discounts