Seasonal Retail Associate: Customer Experience & Framing

Michaels Stores; Gilford (NH); On-site; USD 19,000 - 28,000; Full time

Job summary

The Michaels store in Laconia, NH is seeking a customer service focused team member to help customers locate products and ensure a fast, friendly checkout experience.

Responsibilities include assisting with truck unloads, stocking, planogram compliance, Rewards program enrollments, and omni-channel services such as Buy Online Pickup in Store and Ship From Store. Retail or service experience is preferred.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers locate products and provide solutions.
• Provide a fast and friendly checkout experience with cash handling to standards.
• Engage customers in Rewards program enrollments and educate them on benefits.
• Assist with Omni channel processes (BOPIS, SFS) and truck unload/stocking.
• Maintain planograms, merchandise recovery, and in-stock conditions.
• Support shrink and safety programs and adhere to SOPs.

Skills

Retail experience

Customer service

Job description

The Michaels store in Laconia, NH is seeking a customer service focused team member to help customers locate products and ensure a fast, friendly checkout experience.

Responsibilities include assisting with truck unloads, stocking, planogram compliance, Rewards program enrollments, and omni-channel services such as Buy Online Pickup in Store and Ship From Store. Retail or service experience is preferred.