Seasonal Restaurant Supervisor - Guest Experience Leader

Stonebridge Companies; Ocean City (MD); On-site; USD 2,755,000 - 3,031,000; Part time

Benefits offered by this job

Medical benefits

Dental & Vision

PTO

401(k) matching

Travel and lodging perks

Job summary

Stonebridge Companies in Ocean City, MD, is seeking a Restaurant Supervisor to oversee staff and ensure guest satisfaction through prompt, courteous service. The role monitors daily operations and collaborates with the Restaurant Manager to maintain brand standards.

Requires at least 4 years in food and beverage, strong leadership, and proficiency with Outlook, Word, and Excel. This seasonal, on-site position offers a competitive hourly rate and opportunities to train and advance within our

Qualifications

• Minimum 4 years of related food and beverage experience.
• Ability to lead by example and provide staff feedback.
• Excellent communication and guest service skills.
• Proficient in basic computer and POS functions.

Responsibilities

• Performs shift opening and closing duties according to the manager's checklist.
• Engages with guests, soliciting feedback and implementing service recovery when necessary.
• Ensures proper execution of revenue and check control procedures during the shift.
• Assists in selecting, training, and providing ongoing feedback to staff to meet brand and guest satisfaction standards.
• Utilizes tools such as schedules, floor plans, reservations, and daily checklists to run the shift efficiently.
• Conducts pre-shift meetings with staff to communicate specials, guest satisfaction scores, and service concerns.
• Resolves operational issues, such as call-outs, last-minute bookings, inventory shortages, and delayed ticket times.

Skills

Staff supervision

Hospitality

Communication

Guest service

Attention to detail

Tools

Outlook

Word

Excel

Job description

Stonebridge Companies in Ocean City, MD, is seeking a Restaurant Supervisor to oversee staff and ensure guest satisfaction through prompt, courteous service. The role monitors daily operations and collaborates with the Restaurant Manager to maintain brand standards.

Requires at least 4 years in food and beverage, strong leadership, and proficiency with Outlook, Word, and Excel. This seasonal, on-site position offers a competitive hourly rate and opportunities to train and advance within our