Seasonal Restaurant Supervisor | Guest Experience Leader

Stonebridge; Ocean City (MD); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Medical, dental, vision benefits

PTO

401(k) matching

Wellness support

Life and disability coverage

Savings accounts

Tuition aid

Travel and lodging perks

Job summary

Stonebridge is seeking a Restaurant Supervisor in Ocean City, MD to oversee daily operations and staff performance, ensuring guest satisfaction through prompt, courteous service. This seasonal role reports to the Restaurant Manager and supervises Restaurant Team Members.

The position requires strong hospitality skills, staff leadership, and proficiency with POS and basic computer tools. You will drive adherence to brand standards and safe, profitable operations.

Qualifications

• Minimum of 4 years of related food and beverage experience or training.
• Ability to lead by example with hospitality and knowledge of restaurant operations.
• Ability to read, comprehend, and write simple instructions, correspondence, and memos.
• Proficiency in basic computer and POS system functions (Outlook, Word, Excel).
• Strong communication skills to present information and respond to managers, clients, and guests.
• Ability to calculate figures and amounts such as discounts, percentages, and volume.

Responsibilities

• Performs shift opening and closing duties per the manager's checklist.
• Engages with guests, soliciting feedback and applying service recovery as needed.
• Ensures revenue and check control procedures are followed during the shift.
• Assists in selecting, training, and providing feedback to staff to meet standards.
• Uses schedules, floor plans, reservations, and checklists to run the shift efficiently.
• Conducts pre-shift meetings to discuss specials and guest feedback.
• Resolves operational issues like call-outs, last-minute bookings, and inventory shortages.
• Monitors floor coverage and assists with seating, serving, and kitchen communication.
• Maintains a safe and sanitary work environment and adheres to safety procedures.

Skills

Hospitality skills

Team leadership

Communication skills

POS system proficiency

Computer skills

Numerical skills

Reading & writing simple instructions

Tools

Outlook

Word

Excel

Job description

Stonebridge is seeking a Restaurant Supervisor in Ocean City, MD to oversee daily operations and staff performance, ensuring guest satisfaction through prompt, courteous service. This seasonal role reports to the Restaurant Manager and supervises Restaurant Team Members.

The position requires strong hospitality skills, staff leadership, and proficiency with POS and basic computer tools. You will drive adherence to brand standards and safe, profitable operations.