Seasonal Rentals & Customer Care Specialist

Enterprise Mobility; Waterbury (CT); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Employee discounts

401(k) retirement plan with company

Paid Time Off

Job summary

Enterprise Mobility in Waterbury, CT is seeking a Seasonal Customer Service Representative to greet customers, explain rental terms, and offer optional protection products and services to ensure a smooth rental experience.

The role supports the rental process, handles inquiries by phone and in person, and works a full-time schedule of 40 hours per week across weekends and holidays. This seasonal position runs mid-May 2027 through October 31, 2027, for up to 180 days.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED required.
• US driver's license with clean record in past 3 years.
• Minimum 6 months of prior customer service experience.
• Authorized to work in the United States.

Responsibilities

• Greet customers in a friendly, professional manner.
• Explain rental terms, vehicle features, and optional products.
• Assist with directions, local information, and service inquiries.
• Handle reservations, rate quotes, and general questions by phone or in person.
• Assist with returns and assess vehicle condition on return.
• Report any vehicle or customer issues to management.
• Engage in ongoing learning and training opportunities.

Skills

Customer service

PC basics

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Enterprise Mobility in Waterbury, CT is seeking a Seasonal Customer Service Representative to greet customers, explain rental terms, and offer optional protection products and services to ensure a smooth rental experience.

The role supports the rental process, handles inquiries by phone and in person, and works a full-time schedule of 40 hours per week across weekends and holidays. This seasonal position runs mid-May 2027 through October 31, 2027, for up to 180 days.