Seasonal Receptionist & Client Service Specialist (In-Office)

H&R Block, Inc.; Farragut (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

H&R Block in Farragut, TN seeks a seasonal Client Service Professional / Receptionist to be the friendly face for our tax office. You will greet clients, answer calls, schedule appointments, and help match clients with the right tax professionals. This in-person role supports daily operations and documents intake during tax season.

Ideal candidates bring strong interpersonal skills, multitasking ability, and familiarity with basic software. Evening/weekend availability is preferred.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills; professional client service.
• Able to multitask and manage priorities.
• Detail-oriented with good organizational skills.
• Proficient with Microsoft Office, Teams, and scheduling tools.
• Willing to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Organization

Attention to detail

Customer service

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Farragut, TN seeks a seasonal Client Service Professional / Receptionist to be the friendly face for our tax office. You will greet clients, answer calls, schedule appointments, and help match clients with the right tax professionals. This in-person role supports daily operations and documents intake during tax season.

Ideal candidates bring strong interpersonal skills, multitasking ability, and familiarity with basic software. Evening/weekend availability is preferred.