Seasonal Receptionist: Client Service at Tax Office

H&R Block, Inc.; Elgin (TX); Vor Ort; USD 21.000 - 28.000; Teilzeit

Zusammenfassung

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. The role involves greeting clients, handling calls, scheduling, and guiding clients to the appropriate tax professional.

It is an in-person position with a focus on seamless daily operations and confidentiality. Ideal candidates bring experience in fast-paced client service, strong communication skills, and the ability to multitask during tax season, including evenings and weekends.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and professional communication with clients and team.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.

Aufgaben

• Greet clients warmly and create a welcoming first impression as the office face.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members for smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Client service

Interpersonal skills

Multitasking

Attention to detail

Communication

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. The role involves greeting clients, handling calls, scheduling, and guiding clients to the appropriate tax professional.

It is an in-person position with a focus on seamless daily operations and confidentiality. Ideal candidates bring experience in fast-paced client service, strong communication skills, and the ability to multitask during tax season, including evenings and weekends.