Seasonal Client Service & Receptionist — Tax Office

H&R Block, Inc.; Coraopolis (Allegheny County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Training provided

Career growth opportunities

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, and support daily office operations in-person.

You will coordinate scheduling and match clients with the right tax professional, contributing to a professional and confidential client experience during peak season. The role emphasizes teamwork, strong communication, and attention to detail, with on-site work and opportunities for growth into tax-related responsibilities as

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Detail-oriented with good organizational skills.
• Familiar with basic computer programs and scheduling tools.

Responsibilities

• Greet clients and provide a welcoming first impression.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Handle check-in and intake, scanning and organizing documents.
• Maintain office cleanliness and organization.
• Support daily operations with team collaboration.
• Protect client confidentiality.

Skills

Customer service

Communication

Multitasking

Organization

Confidentiality

Interpersonal skills

Education

High school diploma / GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, and support daily office operations in-person.

You will coordinate scheduling and match clients with the right tax professional, contributing to a professional and confidential client experience during peak season. The role emphasizes teamwork, strong communication, and attention to detail, with on-site work and opportunities for growth into tax-related responsibilities as