Seasonal Client Service & Receptionist — Tax Office

H&R Block, Inc.; Sweetwater (TX); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations in person. You will connect clients with the right tax professional and maintain a professional front desk experience during tax season.

The role emphasizes confidentiality, teamwork, and excellent communication as you assist with check-in, document handling, and general office tasks in a busy environment.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and supply a professional first impression.
• Answer phone calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness for a smooth experience.
• Collaborate with tax professionals to support daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Communication

Multitasking

Team collaboration

Attention to detail

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations in person. You will connect clients with the right tax professional and maintain a professional front desk experience during tax season.

The role emphasizes confidentiality, teamwork, and excellent communication as you assist with check-in, document handling, and general office tasks in a busy environment.