Seasonal Premium Store Ambassador

ON.com LLC; Newport Beach (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Employee discount

401k program

Vacation time

Store closures on holidays

Product perks

Job summary

ON.com LLC in Newport Beach, CA is seeking a Store Advisor to be the brand ambassador and primary creator of our premium, individualized in-store fan experience. You will master the Cloud CX Premium service model and execute the 5 Steps of Service to welcome guests and build long-term loyalty.

Reporting to the Store Leader, you will support retail operations with meticulous visual standards, accurate inventory management, and engaging product education.

Qualifications

• 1+ years of experience in retail, hospitality, or customer-facing environments.
• Growth mindset, coachable, and keen to learn new products or processes.
• Reliable, accountable with adherence to SOPs.
• Strong communication and team-first approach.
• Availability to work night shifts, weekends, and some holidays.

Responsibilities

• Deliver a premium, individualized fan experience by mastering our Cloud CX philosophy and executing the 5 Steps of Service to drive long-term brand loyalty.
• Support guest interactions through elevated try-on rituals and personalized product education to resolve hesitations and ensure a seamless shopping journey.
• Execute daily operational tasks with meticulous attention to detail, maintaining premium visual standards and accurate inventory management to reflect On’s global positioning.
• Support On’s unique market position through community engagement and collaborative teamwork, ensuring clear communication to start and finish every shift together.

Job description

ON.com LLC in Newport Beach, CA is seeking a Store Advisor to be the brand ambassador and primary creator of our premium, individualized in-store fan experience. You will master the Cloud CX Premium service model and execute the 5 Steps of Service to welcome guests and build long-term loyalty.

Reporting to the Store Leader, you will support retail operations with meticulous visual standards, accurate inventory management, and engaging product education.