Seasonal Overnight Merchandiser & Customer Service Pro

Michaels; Stoneham (MA); On-site; USD 21,000 - 24,000; Full time

Job summary

Michaels is seeking a team member for our Stoneham store to deliver fast, friendly checkout experiences, assist customers with product selection, and help keep the store well-stocked and organized.

The position involves unloading trucks, stocking shelves, executing planograms, and supporting omnichannel activities like Buy Online Pickup in Store (BOPIS). Opportunities for growth and training are provided.

Qualifications

• Retail or customer service experience preferred.
• Ability to interact with customers in a helpful and friendly manner.
• Experience handling cash and operating a register.
• Stocking, unloading trucks, and maintaining store presentation.

Responsibilities

• Deliver fast, friendly checkout experiences and assist customers at the register.
• Help customers locate products and provide solutions to inquiries.
• Unload trucks and stock merchandise; maintain planograms and store recovery standards.
• Support Omni channel processes including BOPIS and SFS where applicable.
• Participate in shrink control, safety programs, and SOP compliance.

Skills

Retail

Customer service

Cash handling

Stocking

Job description

Michaels is seeking a team member for our Stoneham store to deliver fast, friendly checkout experiences, assist customers with product selection, and help keep the store well-stocked and organized.

The position involves unloading trucks, stocking shelves, executing planograms, and supporting omnichannel activities like Buy Online Pickup in Store (BOPIS). Opportunities for growth and training are provided.