Seasonal Customer Service & Store Merchandiser

Michaels Stores; Mansfield (MA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical/dental/vision coverage

Tuition assistance

Commuter benefits

Job summary

Michaels Stores in Mansfield, MA is seeking a Retail Team Member to deliver friendly customer service, assist shoppers in finding products, and ensure a fast, accurate checkout experience. You will participate in stocking, truck unloading, and planogram duties while supporting store recovery to keep shelves well-merchandised and in stock.

Responsibilities include promoting the Rewards program and credit-card enrollments, assisting with omnichannel processes, and working nights, weekends, and

Qualifications

• Retail or customer service experience preferred.
• Provide friendly customer service and assist shoppers.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout experience; execute cash handling to standards.
• Engage customers in Rewards program, Private Label Credit Cards, and enrollments.
• Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram processes.
• Maintain in-stock store through recovery and returns process.
• Support shrink and safety programs.
• Cross trained in Custom Framing selling and production.

Skills

Retail experience

Customer service

Cash handling

Job description

Michaels Stores in Mansfield, MA is seeking a Retail Team Member to deliver friendly customer service, assist shoppers in finding products, and ensure a fast, accurate checkout experience. You will participate in stocking, truck unloading, and planogram duties while supporting store recovery to keep shelves well-merchandised and in stock.

Responsibilities include promoting the Rewards program and credit-card enrollments, assisting with omnichannel processes, and working nights, weekends, and