Seasonal Onsite Operations Lead - Client-Facing

Masis Staffing Solutions; Bolingbrook (IL); On-site; USD 65,000 - 85,000; Full time

Job summary

Masis Staffing Solutions is seeking an On-Site Manager for our Bolingbrook, IL program to ensure high-quality service in partnership with the client. You will supervise Masis staff and temporary associates, coordinate requisitions, track times, and maintain strong client relations through proactive, consultative visits.

Responsibilities include expediting orders, conducting orientations and performance checks, and driving adherence to compliance and recordkeeping standards.

Qualifications

• College preferred
• Minimum 2–3 years of high-volume recruiting in a staffing agency setting
• Minimum 2–3 years of account management and cultivating relationships

Responsibilities

• Coordinate/manage the requisition of temporary employment.
• Ensure in a timely manner that orders are expedited with Masis Staffing Solutions branch office to meet and fulfillment standards.
• Ensure all temporary associates work, arrive at work on time and properly document their times.
• Expedite orders with Masis Staffing Solutions team members to reduce cycle time to fill orders.
• Coordinate temporary associate recognition programs to boost morale and increase retention.
• Conduct temporary associate orientation on an as needed basis. Conduct required performance check as appropriate.
• Act as a liaison between temporary associates and client supervisors to resolve any productivity or other issues.
• Maintain close contact with the key principals at the account to ensure highest level of client satisfaction possible.
• Build top of mind awareness through in person visits, which foster a consultative relationship and increase business with the on-site.
• Consistently exceed client and talent expectations and stay ahead of the staffing industry by offering innovative, creative, and effective employment solutions.
• Does data entry into Masis Staffing Solutions proprietary employee/applicant tracking system, maintains accurate records, and keeps system current.
• Coordinates drug testing and fitness determinations appointments.
• Performs other related duties as required and assigned.
• Manage and maintain a professional working relationship with all client managers and temporary associates.
• Provide telephone and walk-in applicant screening services for customer upon request.
• Handle telephone calls in a timely and professional manner at all times.
• Respond to all requests from Supervisors.
• Perform other duties as requested.

Skills

Recruiting

Account management

Relationship building

Leadership

Communication

Time management

Negotiation

Sourcing strategies

Team leadership

Sales and staffing

Education

College preferred

Tools

Microsoft Office Suite

Job description

Masis Staffing Solutions is seeking an On-Site Manager for our Bolingbrook, IL program to ensure high-quality service in partnership with the client. You will supervise Masis staff and temporary associates, coordinate requisitions, track times, and maintain strong client relations through proactive, consultative visits.

Responsibilities include expediting orders, conducting orientations and performance checks, and driving adherence to compliance and recordkeeping standards.