Seasonal Luxury Sales & Client Concierge

HERMES MAROQUINERIE-SELLERIE (HMS); Costa Mesa (CA); On-site; USD 30,000 - 32,000; Part time

Job summary

Hermès South Coast Plaza Boutique is seeking a Seasonal Sales Support Associate to provide clerical support for both front and back of house operations in a fast-paced luxury environment. The role involves assisting the sales team with selling processes, stocking, organizing stock, and supporting client service activities.

It begins in November and runs through December 31st. Strong communication, customer service orientation, and detail-oriented organizational skills are required.

Qualifications

• Strong communication skills and customer service focus.
• Detail orientation and strong organizational abilities.
• Proficiency with Microsoft Office applications.
• Ability to lift up to 25 lbs.
• Regular in-person work at a designated location is essential.

Responsibilities

• Provide clerical support for front and back of house operations.
• Assist sales team with selling process and stock handling.
• Maintain workstation and selling floor standards; ensure merchandise is stocked.
• Support Client Service, Concierge, Doorperson, and Greeter activities.
• Assist with After Sales activities: logging repairs and client communication.
• Answer phones promptly with courteous customer service.

Skills

Communication skills

Customer service

Detail oriented

Organizational skills

Microsoft Office

Lifting 0-25 lbs

In-person work

Tools

Microsoft Office

Job description

Hermès South Coast Plaza Boutique is seeking a Seasonal Sales Support Associate to provide clerical support for both front and back of house operations in a fast-paced luxury environment. The role involves assisting the sales team with selling processes, stocking, organizing stock, and supporting client service activities.

It begins in November and runs through December 31st. Strong communication, customer service orientation, and detail-oriented organizational skills are required.