Seasonal Luxury Boutique Support Specialist

Hermès; Miami (FL); On-site; USD 28,000 - 32,000; Part time

Job summary

Hermès Miami Boutique is seeking a Seasonal Sales Support Associate to provide clerical help in a fast-paced luxury setting. The role runs from November through December 31st and supports both front and back of house operations, collaborating with the sales team to ensure exceptional client experiences.

The position requires strong communication, customer service orientation, and the ability to manage stock, assist with the selling process, and support after-sales activities.

Qualifications

• Strong communication skills and a customer service mindset.
• Detail oriented with strong organizational abilities.
• Proficient with Microsoft Office applications.
• Able to lift 0–25 lbs and handle physical stock tasks.
• Prior retail or luxury client service experience is a plus.

Responsibilities

• Provide clerical support for front and back of house operations in a luxury boutique.
• Assist sales team with selling process and stock handling.
• Maintain presentation standards on selling floor and stock room.
• Support client service, concierge, doorperson, and greeter activities.
• Log repairs and contact clients for after-sales follow-up.
• Answer phones promptly with courteous customer service.

Skills

Customer service

Communication

Detail orientation

Organization

MS Office

Physical ability

Job description

Hermès Miami Boutique is seeking a Seasonal Sales Support Associate to provide clerical help in a fast-paced luxury setting. The role runs from November through December 31st and supports both front and back of house operations, collaborating with the sales team to ensure exceptional client experiences.

The position requires strong communication, customer service orientation, and the ability to manage stock, assist with the selling process, and support after-sales activities.