Seasonal Luxury Retail Support Specialist

Moncler Group; Oakridge (OR); On-site; CAD 30,000 - 33,000; Part time

Job summary

Moncler Canada is seeking a Part-time Seasonal Sales Support Advisor to bolster front- and back-of-house operations during peak periods. You will welcome clients, assist Client Advisors, manage replenishment, and help maintain a flawless BOH and selling floor.

Working across FOH/BOH, you will support product flow, inventory, and store organization, while delivering the elevated Moncler client experience. Flexible weekends/evenings required; luxury retail experience is a plus.

Qualifications

• Client-focused with a positive and professional attitude.
• Team-oriented with strong interpersonal and communication skills.
• Proactive, resourceful, and willing to support wherever needed.
• Comfortable working in a fast-paced, high-volume retail environment.
• Strong attention to detail and organizational skills.
• Dependable, punctual, and flexible.
• Interest in Moncler and the luxury fashion industry.
• Ability to quickly learn product knowledge, store procedures, and operational standards.
• Ability to communicate effectively in English; additional languages are a plus.
• Flexible availability is required throughout the seasonal employment period, including weekends, evenings, holidays, and peak business days, based on business needs.

Responsibilities

• Welcome clients and contribute to an elevated and engaging Moncler experience.
• Support Client Advisors throughout the client journey, particularly during high-volume periods.
• Assist with client requests and help connect clients with the appropriate Client Advisor or management.
• Retrieve and deliver merchandise from the BOH to the sales floor quickly and accurately.
• Support product availability and replenishment to ensure the sales team can efficiently serve clients.
• Develop foundational knowledge of the Moncler Brand, products, and Client Promise.
• Support individual and team objectives through proactive and responsive assistance.
• Support daily product flow, including replenishment, go-backs, stock organization, and movement of merchandise between the BOH and FOH.
• Assist with receiving, unpacking, organizing, and preparing merchandise as directed by management.
• Maintain a clean, organized, and efficient BOH and sales floor.
• Assist with inventory activities, cycle counts, and other operational needs as requested.
• Support the maintenance of Moncler visual merchandising standards, including product organization and repositioning.
• Help ensure merchandise is appropriately handled and readily available to support client and business needs.
• Act as a team player and provide flexible support based on the needs and priorities of the store.
• Contribute to a positive, collaborative, and respectful work environment.
• Maintain Moncler standards for professional presentation, grooming, and behavior.
• Follow all Company policies, procedures, safety requirements, and operational standards.
• Demonstrate reliability, punctuality, flexibility, and a sense of urgency, particularly during high-volume periods.
• Perform additional duties and responsibilities as required by management and/or the Company.

Skills

Client-focused

Team-oriented

Proactive

Resourceful

Flexible

Punctual

Detail-oriented

English communication

Job description

Moncler Canada is seeking a Part-time Seasonal Sales Support Advisor to bolster front- and back-of-house operations during peak periods. You will welcome clients, assist Client Advisors, manage replenishment, and help maintain a flawless BOH and selling floor.

Working across FOH/BOH, you will support product flow, inventory, and store organization, while delivering the elevated Moncler client experience. Flexible weekends/evenings required; luxury retail experience is a plus.