Seasonal Luxury Retail Sales Support

Tapestry (Coach/Kate Spade); Anchorage (AK); On-site; USD 21,000 - 28,000; Full time

Job summary

Coach is a global fashion house with a storied heritage in New York. The Sales Support Associate helps ensure store success by delivering exceptional service, handling the POS, and keeping the sales floor organized and inviting.

This role supports product flow from receipt to sale, ships and transfers, and daily housekeeping while upholding brand standards and loss prevention policies. Flexible scheduling is required in a luxury retail environment.

Qualifications

• 1+ year retail experience, preferably in a luxury environment.
• Knowledge of fashion trends and marketplace competition.
• Familiar with cash register systems and basic computer skills (iPad/laptop, Mobile POS, Internet).
• Ability to multitask in a fast-paced setting.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and collaborate with team or management.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

Communication skills

Attention to detail

Multitasking

English proficiency

Tools

POS systems

iPad

Walkie talkie

Job description

Coach is a global fashion house with a storied heritage in New York. The Sales Support Associate helps ensure store success by delivering exceptional service, handling the POS, and keeping the sales floor organized and inviting.

This role supports product flow from receipt to sale, ships and transfers, and daily housekeeping while upholding brand standards and loss prevention policies. Flexible scheduling is required in a luxury retail environment.