Seasonal Luxury Retail Sales Support

kate spade new york; North Charleston (SC); On-site; USD 42,981,000 - 55,875,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Job summary

Coach is a global fashion house known for luxury retail experiences. We seek a Sales Support Associate to warmly greet clients, assist with purchases, and uphold a pristine sales floor.

You will act as a brand ambassador, handle POS, process shipments, and help maintain visual merchandising with the team. The role requires customer service excellence, strong English communication, and the ability to work flexible hours including peak periods.

Qualifications

• Experience in luxury retail service preferred.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Greet clients with warmth and professionalism.
• Serve as a brand ambassador in-store and in the local market.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products and promote gift cards.
• Receive, process, and organize shipments; report discrepancies.
• Manage stock levels and replenish the sales floor.
• Support sales floor activities and assist team.
• Maintain housekeeping standards and adhere to loss prevention guidelines.

Skills

Customer service

Cash handling

Communication

English proficiency

Job description

Coach is a global fashion house known for luxury retail experiences. We seek a Sales Support Associate to warmly greet clients, assist with purchases, and uphold a pristine sales floor.

You will act as a brand ambassador, handle POS, process shipments, and help maintain visual merchandising with the team. The role requires customer service excellence, strong English communication, and the ability to work flexible hours including peak periods.