Seasonal Luxury Retail Sales Support

Coach; Leeds (AL); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for its craftsmanship and modern luxury. The Sales Support Associate role focuses on delivering an exceptional guest experience at the cash wrap and sales floor, while ensuring product flow from receipt to sale.

Ideal candidates bring retail experience, fashion awareness, and strong communication skills. The position requires flexibility for evenings and weekends, and involves a range of duties from stock handling to visual updates.

Qualifications

• 1+ year retail experience, ideally in luxury service.
• Knowledge of fashion trends and market competition.
• Proficient with cash registers and basic computer tools (iPad/laptop, Mobile POS, Internet).
• Able to read price/product release sheets and use walkie talkies.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service abilities.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; provide personalized assistance.
• Serve as a brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash wrap organization; handle cash/media per policy.
• Suggest add-on products, promote gift cards, and collect customer information where permitted.
• Receive, process, and organize shipments; report discrepancies; maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and update visual merchandising.
• Support sales floor activities and respond to customer requests; collaborate with team.
• Maintain housekeeping standards and follow Loss Prevention guidelines.

Skills

Retail experience

Fashion trend knowledge

Customer service

English proficiency

Communication skills

Multitasking

Tools

Cash register systems

Mobile POS

iPad/Laptop usage

Walkie talkie

Price sheets understanding

Job description

Coach is a global fashion house known for its craftsmanship and modern luxury. The Sales Support Associate role focuses on delivering an exceptional guest experience at the cash wrap and sales floor, while ensuring product flow from receipt to sale.

Ideal candidates bring retail experience, fashion awareness, and strong communication skills. The position requires flexibility for evenings and weekends, and involves a range of duties from stock handling to visual updates.