Seasonal Luxury Cinema Server — Guest Experience

Cinépolis Cinemas USA; Tomball (TX); On-site; USD 28,000 - 48,000; Full time

Benefits offered by this job

Employee discount on tickets

Gifts for milestone anniversaries

Job summary

Cinépolis USA is seeking a friendly Server to provide exceptional guest experiences in our luxury cinema environments. You will take orders, relay requests to the kitchen, and deliver meals with a focus on accuracy and guest satisfaction.

You will upsell promotions, manage payments, and follow safe service practices. The role requires 18+ and certification upkeep; weekend and holiday availability is expected.

Qualifications

• 1+ years of full service serving experience.
• ServSafe, Food Handler’s and Alcohol certifications required.
• Ability to work with Vista Point of Sale System and perform basic math.
• Strong interpersonal skills for interacting with employees, guests, and management.

Responsibilities

• Greet guests proactively and deliver attentive service.
• Take and relay orders accurately; upsell menu items and promotions.
• Carry out in-seat dining procedures and ensure timely meal delivery.
• Handle payments and credit card transactions responsibly.
• Ensure guests meet age requirements for alcohol and manage safety practices.

Skills

Customer service

Communication

POS system

Problem solving

Teamwork

Flexibility

Education

High school diploma or equivalent

ServSafe/Food Handler/Alcohol certifications

Tools

Vista POS

Job description

Cinépolis USA is seeking a friendly Server to provide exceptional guest experiences in our luxury cinema environments. You will take orders, relay requests to the kitchen, and deliver meals with a focus on accuracy and guest satisfaction.

You will upsell promotions, manage payments, and follow safe service practices. The role requires 18+ and certification upkeep; weekend and holiday availability is expected.