Guest Experience & Food Runner — Luxury Cinema

Cinépolis Cinemas USA; Flower Mound (TX); In loco; USD 17.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discount on tickets, food, &飲

Descrizione del lavoro

Cinépolis USA is seeking team members for theater operations in Texas. The role involves delivering concessions, aiding kitchen and bar service, and ensuring high-quality, timely guest experiences. You will help guests navigate the menu, upsell promotions, and maintain clean, welcoming theaters.

Ideal candidates are 18+, with ServSafe/food handling/alcohol training, and capable of handling busy, guest-focused environments. Availability nights, holidays, and weekends is expected.

Competenze

• Must be 18 years or older.
• 1+ years of food running or bussing preferred.
• ServSafe, Food Handling, and Alcohol training certifications required.
• Strong interpersonal skills for interacting with employees, guests, and management.
• Effective communication skills with the ability to handle difficult situations.

Mansioni

• Deliver concessions items, kitchen items, and bar items to guests following service procedures.
• Work with expediter to ensure orders are delivered high quality and timely.
• Double check orders and communicate with kitchen and supervisors if incomplete.
• Guide guests through the menu and suggest promotions or upsells.
• Clean auditoriums, remove dishes and provide items to managers as needed.
• Assist team members, ring up guests at concessions or box office, and monitor restrooms.
• Address guest complaints and direct to proper resource when needed.
• Monitor movie projections and communicate issues to management.

Conoscenze

Interpersonal skills

Communication skills

Formazione

ServSafe, Food Handling, and Alcohol training certifications

Descrizione del lavoro

Cinépolis USA is seeking team members for theater operations in Texas. The role involves delivering concessions, aiding kitchen and bar service, and ensuring high-quality, timely guest experiences. You will help guests navigate the menu, upsell promotions, and maintain clean, welcoming theaters.

Ideal candidates are 18+, with ServSafe/food handling/alcohol training, and capable of handling busy, guest-focused environments. Availability nights, holidays, and weekends is expected.