Luxury Cinema Server - Guest Experience

Cinépolis Cinemas USA; Los Angeles (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Employee discount on tickets, food and

Gift for milestone work anniversaries

Job summary

Cinépolis USA in California is seeking a friendly, customer-focused team member to join our theater operations crew. You will greet guests, take orders, upsell menu items, and ensure smooth in-seat dining service while maintaining a clean, welcoming environment.

Responsibilities include handling payments, inputting orders accurately in the Vista POS, following alcohol service rules, and supporting theater staff during busy periods.

Qualifications

• 1+ years of full-service serving experience.
• ServSafe, Food Handler, and Alcohol certifications required.
• Ability to work with Vista Point of Sale System and perform basic math.
• Strong interpersonal skills for interacting with employees, guests, and management.

Responsibilities

• Greet guests and assist with service in a proactive manner.
• Answer Plex Call System on time to assist guests.
• Present menu items and upsell promotions or add-ons.
• Input orders accurately in the POS and ensure guests have what they need.

Skills

Customer service

Communication skills

Problem solving

Flexibility

Education

Food safety certifications (ServSafe / Food Handler / Alcohol)

Tools

Vista POS

Job description

Cinépolis USA in California is seeking a friendly, customer-focused team member to join our theater operations crew. You will greet guests, take orders, upsell menu items, and ensure smooth in-seat dining service while maintaining a clean, welcoming environment.

Responsibilities include handling payments, inputting orders accurately in the Vista POS, following alcohol service rules, and supporting theater staff during busy periods.