Seasonal Luxury Apparel Client Associate

TravisMathew Apparel; Columbus (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

TravisMathew is seeking a Client Associate to maintain in-store sales and service, promote a high-energy selling culture, and help achieve sales KPIs in our Columbus store. You will connect with clients, build repeat business, and stay informed on seasonal product details to guide purchasing decisions.

The role requires 1+ year in client services, strong communication, and the ability to work weekends, evenings, and holidays.

Qualifications

• Minimum 1-year experience in a client services related capacity.
• Proficient in POS systems and Microsoft Applications.
• Strong written and verbal communication skills.
• Ability to make decisions independently, or escalate when applicable.
• Ability to work non-traditional hours; weekends, evenings and holidays.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front of house and stock space.

Skills

Customer service

Communication

Teamwork

Decision making

Tools

Microsoft Applications

POS systems

Job description

TravisMathew is seeking a Client Associate to maintain in-store sales and service, promote a high-energy selling culture, and help achieve sales KPIs in our Columbus store. You will connect with clients, build repeat business, and stay informed on seasonal product details to guide purchasing decisions.

The role requires 1+ year in client services, strong communication, and the ability to work weekends, evenings, and holidays.