Seasonal In-Store Client Specialist

TravisMathew Apparel; Dedham (MA); On-site; USD 23,000 - 25,000; Full time

Job summary

TravisMathew is seeking a Client Associate to maintain in-store sales and service, promoting a sales culture to achieve KPIs and profitability. Role requires connecting with clients, building repeat business, and deep knowledge of apparel fits and uses. Involve in-store events and CRM activities to reward repeat customers.

The position supports a friendly, team-driven environment with flexible hours including weekends and evenings, in a premium lifestyle retail setting.

Qualifications

• 1 year of client services experience or related role.
• Strong communication and interpersonal skills.
• Ability to work non-traditional hours including evenings and holidays.

Responsibilities

• Maintain in-store sales and service standards to hit KPIs.
• Connect with clients and build repeat business.
• Know the product line and seasonal fits and uses.
• Participate in store events and CRM activities.
• Keep the store clean, organized and well-stocked.
• Collaborate with team to ensure a positive shopping experience.

Skills

Customer service

Retail sales

Verbal communication

Written communication

Tools

POS systems

Microsoft Applications

Job description

TravisMathew is seeking a Client Associate to maintain in-store sales and service, promoting a sales culture to achieve KPIs and profitability. Role requires connecting with clients, building repeat business, and deep knowledge of apparel fits and uses. Involve in-store events and CRM activities to reward repeat customers.

The position supports a friendly, team-driven environment with flexible hours including weekends and evenings, in a premium lifestyle retail setting.