In-Store Client Specialist

TravisMathew Company; Columbus (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

TravisMathew is a premium apparel brand known for bridging performance and lifestyle. We are hiring a Client Associate to support in-store sales and deliver outstanding service to our customers in Columbus, OH.

You will connect with clients, maintain in-depth product knowledge, participate in events and CRM activities, and help drive sales while upholding the brand's values. Weekends and evenings are required as part of our retail schedule.

Qualifications

• Minimum 1-year experience in a client services related capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front of house and stock space.

Skills

Customer service

Communication

Independent decision making

Sales goals

CRM proficiency

Tools

POS systems

Microsoft Office

Job description

TravisMathew is a premium apparel brand known for bridging performance and lifestyle. We are hiring a Client Associate to support in-store sales and deliver outstanding service to our customers in Columbus, OH.

You will connect with clients, maintain in-depth product knowledge, participate in events and CRM activities, and help drive sales while upholding the brand's values. Weekends and evenings are required as part of our retail schedule.