Seasonal Kitchen Assistant: Class Support Guest Experience

Lever, Inc.; North Olmsted (OH); Hybrid; USD 17,000 - 28,000; Part time

Benefits offered by this job

401K after 90 days

Employee Discount

Job summary

Sur La Table in the United States seeks a Seasonal Kitchen Assistant to support chefs, engage guests, and maintain a clean, organized kitchen environment throughout culinary experiences.

The role emphasizes assisting with class execution, driving guest satisfaction, and upholding food-safety standards while collaborating with team members on a flexible schedule that includes weekends and holidays.

Qualifications

• Must be 16 years of age or older at the time of employment.
• 1 year retail sales experience, preferred
• 1 year food prep and/or kitchen operations experience, preferred
• Valid Food Handlers Certification.
• Excellent communication, problem-solving, and decision-making abilities.
• Passion for community engagement and providing exceptional customer experiences.
• Proficiency in Microsoft Office Suite and retail systems preferred.

Responsibilities

• Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
• Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor.
• Assist chefs with class execution that drives repeat visits and positive customer feedback
• Deliver class revenue goals by ensuring high enrollment, positive reviews, and guest return rates.
• Consistently meet or exceed monthly sales goals, contributing to overall store revenue.
• Assist in setting up and breakdown of classes including organizing mise en place, prepping ingredients, and cleaning workstations
• Clean and sanitize dishes and equipment promptly to ensure smooth kitchen operations.
• Assist with restocking, organizing, and maintaining kitchen supplies and tools to support overall store readiness
• Ensure compliance with food safety standards, local health codes, and sanitation regulations.
• Properly handle all tools, ingredients, and kitchen equipment to maintain a safe and efficient work environment.
• Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.
• May handle liquor, wine, and beer in compliance with state and location alcohol regulations, company policies, including enforcing age restrictions.
• Ensure store safety and cleanliness, addressing any maintenance needs promptly.
• Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy.
• Model and ensure consistent adherence to all Sur La Table policies and standard operating procedures (SOPs).

Skills

Communication

Problem-solving

Decision-making

Customer Service

Teamwork

Education

Food Handler Certification

Tools

Microsoft Office

Retail systems

Job description

Sur La Table in the United States seeks a Seasonal Kitchen Assistant to support chefs, engage guests, and maintain a clean, organized kitchen environment throughout culinary experiences.

The role emphasizes assisting with class execution, driving guest satisfaction, and upholding food-safety standards while collaborating with team members on a flexible schedule that includes weekends and holidays.