Seasonal IT Help Desk Tech – Seattle (2-Month Contract)

Evolving Solution Services; Kennesaw (GA); On-site; USD 28,000 - 34,000; Full time

Job summary

RPI Print is seeking a Seasonal/Temp IT Help Desk Technician for a contract assignment to support our Seattle team. The role provides hands-on technical support for hardware, software, and network issues in a fast-paced production environment.

Ideal candidates have solid troubleshooting skills and a customer-first mindset, with experience in IT support, strong communication, and the ability to learn new systems quickly.

Qualifications

• IT support experience or equivalent training in troubleshooting hardware/software.
• Strong problem-solving skills and the ability to work independently.
• Excellent verbal and written communication skills.
• Ability to handle confidential information with discretion.
• Strong organizational skills and attention to detail.
• Ability to lift and carry up to 50 lbs. and perform maintenance on computer systems with small components.

Responsibilities

• Act as the first point of contact for IT support needs.
• Troubleshoot and resolve hardware (computers, printers, etc.) and software issues.
• Ability to learn new systems and tools, and contribute with minimal ramp time.
• Escalate more complex problems to senior team members as needed.
• Log issues and resolutions in the ticketing system.
• Follow up with users to confirm successful solutions.
• Assist with IT projects and other duties assigned by the supervisor.
• Be flexible to adjust schedules with 24-hour notice if coverage is needed.

Skills

IT support experience

Problem-solving skills

Communication skills

Discretion with confidential info

Organizational skills

Physical ability to lift up to 50 lbs

Tools

Windows OS

Mac OS

Ticketing systems

Office automation products

Job description

RPI Print is seeking a Seasonal/Temp IT Help Desk Technician for a contract assignment to support our Seattle team. The role provides hands-on technical support for hardware, software, and network issues in a fast-paced production environment.

Ideal candidates have solid troubleshooting skills and a customer-first mindset, with experience in IT support, strong communication, and the ability to learn new systems quickly.