Seasonal In-Store Service Specialist

Macy's; Clearwater (FL); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking At Your Service Center Colleagues to deliver a seamless, personalized shopping experience. You will support BOPS, returns, order pickups, and related tasks while upholding Macy's service standards.

Flexibility is key, with shifts across days, evenings, weekends, and holidays. Roles go beyond cashiering, emphasizing hospitality, teamwork, and a clean, welcoming store environment.

Qualifications

• Customer service experience or aptitude preferred.
• Ability to multitask in a fast-paced environment.
• Strong communication with customers and teammates.
• Ability to meet daily sales goals and handle transactions.
• Team-oriented with willingness to help across store functions.

Responsibilities

• Assist customers in all aspects of store fulfillment, including BOPS and curbside pickup.
• Maintain clean, organized, and inviting selling spaces and pickup areas.
• Proactively promote loyalty benefits and complete customer purchases.
• Provide genuine hospitality and support across shifts, including nights and weekends.

Skills

Customer service

Multitasking

Communication

Problem solving

Team collaboration

Education

High school diploma or equivalent

Job description

Macy's is seeking At Your Service Center Colleagues to deliver a seamless, personalized shopping experience. You will support BOPS, returns, order pickups, and related tasks while upholding Macy's service standards.

Flexibility is key, with shifts across days, evenings, weekends, and holidays. Roles go beyond cashiering, emphasizing hospitality, teamwork, and a clean, welcoming store environment.