Seasonal Guest Services & Stock Associate

Michaels; North Little Rock (AR); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical

Dental

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Various voluntary insurance options

Employee discounts

Job summary

Michaels in North Little Rock, AR is seeking a Store Associate to deliver friendly customer service, help shoppers locate products, and offer solutions that meet their needs.

You will manage fast, accurate checkout with cash handling to standards, promote the Rewards program and Private Label Credit Cards, and assist with omnichannel services including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).

Qualifications

• Retail and/or customer service experience preferred.
• Able to handle cash and operate POS systems accurately.
• Familiarity with omnichannel services (BOPIS, SFS) is a plus.
• Comfortable stocking, planogram compliance and store recovery tasks.
• Strong communication and teamwork skills referenced in SOPs.
• Support to promote rewards programs and card enrollments.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards and Private Label Credit Cards enrollments.
• Educate customers on VOC survey and omnichannel processes (BOPIS/SFS).
• Assist with truck unload, stocking, and planogram (POG) adherence.
• Complete merchandise recovery and maintain a well-merchandised store.
• Cross trained in Custom Framing selling and production; follow SOPs.

Skills

Customer service

Cash handling

Retail experience

Omnichannel basics

Job description

Michaels in North Little Rock, AR is seeking a Store Associate to deliver friendly customer service, help shoppers locate products, and offer solutions that meet their needs.

You will manage fast, accurate checkout with cash handling to standards, promote the Rewards program and Private Label Credit Cards, and assist with omnichannel services including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).