Seasonal Guest Experience Lead - Elevate Service

lululemon; Delray Beach (FL); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Extended health benefits

Dental benefits

Paid time off

Retirement plan matching

Employee discount

Fitness & yoga classes

Parental top-up

Development courses

Mentorship programs

Leadership series

Job summary

lululemon is seeking a Guest Experience Lead in Delray Beach, FL. You will lead from the floor to deliver an exceptional guest experience, provide technical product education, and support the store’s sales goals. You will participate in hiring, onboarding, and coaching to develop a high-performing team.

The role involves supervision on duty, ensuring operational excellence across shifts, and collaborating with leadership to drive performance in a fast-paced retail environment.

Qualifications

• 1 year retail or customer experience
• Experience in leading or mentoring others
• Ability to travel to assigned store

Responsibilities

• Lead from the floor to deliver an exceptional guest experience
• Provide technical product education and brand articulation
• Act as Supervisor on Duty and oversee store operations
• Participate in hiring, onboarding, and training
• Offer direct feedback and coaching to team members
• Drive store performance toward daily sales targets

Skills

Guest experience

Retail experience

Leadership

Communication

Teamwork

Problem solving

Mentoring

Education

High School Diploma/GED

Job description

lululemon is seeking a Guest Experience Lead in Delray Beach, FL. You will lead from the floor to deliver an exceptional guest experience, provide technical product education, and support the store’s sales goals. You will participate in hiring, onboarding, and coaching to develop a high-performing team.

The role involves supervision on duty, ensuring operational excellence across shifts, and collaborating with leadership to drive performance in a fast-paced retail environment.