Guest Experience Lead: Elevate Store Performance

lululemon; Breckenridge (CO); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Generous employee discount

Fitness & yoga classes

Job summary

lululemon is seeking a Guest Experience Lead to ensure an outstanding in-store experience. You will lead from the floor, provide technical product education, and help the team meet daily sales targets. You will participate in hiring decisions, coach peers, and act as Supervisor on Duty when needed.

The role emphasizes inclusive leadership, teamwork, and strong guest connections in a fast-paced retail environment.

Qualifications

• 1 year retail or customer experience, including guest interactions.
• Experience in leading, mentoring, or delegating with others.

Responsibilities

• Lead from the floor to deliver an exceptional guest experience.
• Provide technical product education and articulate brand value.
• Assist in hiring processes, onboarding, and training.
• Supervise on duty and drive store performance on the floor.
• Review daily data to motivate the team toward sales goals.

Skills

Retail experience

Leadership

Mentoring

Communication

Education

High school diploma/GED/equivalent

Job description

lululemon is seeking a Guest Experience Lead to ensure an outstanding in-store experience. You will lead from the floor, provide technical product education, and help the team meet daily sales targets. You will participate in hiring decisions, coach peers, and act as Supervisor on Duty when needed.

The role emphasizes inclusive leadership, teamwork, and strong guest connections in a fast-paced retail environment.