Seasonal Guest Experience Agent - Mountain Lodge

Alterra; Sandpoint (ID); Presencial; USD 24.000 - 26.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Alterra Mountain Resort pass

Employee housing

Discounted onsite childcare

Accrued paid sick leave

401(k) match

Pro deals and employee discounts

Medical benefits, vacation, parental p

Paid parental leave

Descripción de la vacante

Schweitzer is seeking a Part Time Seasonal Front Desk Associate to warmly welcome guests, handle inquiries, process reservations, and manage check-in/check-out with accuracy. The role involves cash handling, promoting resort amenities, and providing directions, with shifts including mornings, evenings, weekends and holidays.

The position supports a friendly, inclusive culture at Schweitzer, offering perks like an employee resort pass, housing, and benefits depending on status.

Formación

• Minimum high school diploma or GED preferred.
• Experience in customer service or hospitality is expected.
• Ability to handle guest inquiries and manage reservations efficiently.

Responsabilidades

• Greet guests in person and over the phone, handling inquiries and complaints.
• Operate switchboard and transfer calls as needed.
• Check guests in/out and assist with reservations using the computer system.
• Process revenues from room rentals and other purchases accurately.
• Provide directions and activity suggestions; promote resort amenities.
• Maintain security protocols and assist with basic administrative tasks.

Conocimientos

Front desk hospitality

Guest service

Cash handling

Phone etiquette

Educación

High school diploma/GED

Herramientas

SMS

Onity

Lynx

Excel

Word

Descripción del empleo

Schweitzer is seeking a Part Time Seasonal Front Desk Associate to warmly welcome guests, handle inquiries, process reservations, and manage check-in/check-out with accuracy. The role involves cash handling, promoting resort amenities, and providing directions, with shifts including mornings, evenings, weekends and holidays.

The position supports a friendly, inclusive culture at Schweitzer, offering perks like an employee resort pass, housing, and benefits depending on status.