Seasonal Front End & Customer Care Pro

totalwine; Tustin (CA); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans

401(k)

Parental leave

Career development

Job summary

Total Wine & More is hiring a Front End Team Member in California for a seasonal cashier position. You will process transactions, answer questions, and promote the loyalty program, delivering fast, friendly service at the register and across the store floor.

You will learn product knowledge through wine, spirits, and beer training while maintaining store cleanliness and safety. Evening and weekend shifts are common, with benefits for team members as noted.

Qualifications

• High school diploma or equivalent preferred.
• Passion for best-in-class customer service and team player mindset.
• 1-3 years of work experience; 1+ year in retail preferred.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification and payment handling.
• Greet customers, engage to build relationships, and inform about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol.

Skills

Customer service

Teamwork

Retail experience

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

Total Wine & More is hiring a Front End Team Member in California for a seasonal cashier position. You will process transactions, answer questions, and promote the loyalty program, delivering fast, friendly service at the register and across the store floor.

You will learn product knowledge through wine, spirits, and beer training while maintaining store cleanliness and safety. Evening and weekend shifts are common, with benefits for team members as noted.