Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Manchester (NH); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Manchester, NH. This in-person role welcomes clients, manages scheduling, and supports day-to-day office operations alongside tax professionals.

Ideal candidates bring client-centric experience, strong communication, and the ability to multitask. Evening and weekend availability during tax season is required to meet client needs and ensure smooth service delivery.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client focus

Interpersonal skills

Multitasking

Detail oriented

Office software

Scheduling systems

Evenings/weekends

Education

High school diploma

Tools

Microsoft Office

Scheduling software

Microsoft Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Manchester, NH. This in-person role welcomes clients, manages scheduling, and supports day-to-day office operations alongside tax professionals.

Ideal candidates bring client-centric experience, strong communication, and the ability to multitask. Evening and weekend availability during tax season is required to meet client needs and ensure smooth service delivery.