Seasonal Client Concierge & Front Desk Host

H&R Block, Inc.; Greensboro, Northern (NC, KY); Hybrid; USD 12,000 - 16,000; Full time

Job summary

H&R Block in Greensboro, NC is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, answer calls, schedule appointments, and support daily office operations in person. You will work with tax professionals to ensure a smooth client experience during peak season.

This role offers training and potential growth into tax preparation or office leadership, requires strong interpersonal skills, multitasking, and confidentiality.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with the ability to work with clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal skills

Multitasking

Organization

Office software

Education

High school diploma

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block in Greensboro, NC is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, answer calls, schedule appointments, and support daily office operations in person. You will work with tax professionals to ensure a smooth client experience during peak season.

This role offers training and potential growth into tax preparation or office leadership, requires strong interpersonal skills, multitasking, and confidentiality.