Seasonal Front Desk Pro – Tax Services

H&R Block, Inc.; Pittsburg (CA); On-site; USD 23,000 - 37,000; Part time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Pittsburg, CA.

You will greet clients, manage check-ins, and route them to the appropriate tax professional, ensuring a professional and efficient morning through evening service. You will support daily office operations, maintain a neat reception area, and collaborate with the tax team to provide a smooth client experience.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills; professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Multitasking

Communication

Organizational skills

Microsoft Office

Scheduling systems

Team collaboration

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Pittsburg, CA.

You will greet clients, manage check-ins, and route them to the appropriate tax professional, ensuring a professional and efficient morning through evening service. You will support daily office operations, maintain a neat reception area, and collaborate with the tax team to provide a smooth client experience.