Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Kaufman (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office.

This role handles client check-in, scheduling, and document intake, supporting a team of tax professionals in a fast-paced environment. The receptionist will ensure a professional, confidential, and organized front desk experience, with opportunities to grow into tax preparation or leadership as the season progresses.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal skills to service clients professionally.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills and follow-through.
• Comfort using basic computer programs (Microsoft Office, Teams, scheduling systems).

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and connect clients with the right tax professional.
• Manage client check-in and intake processes, including document scanning and organization.
• Maintain a clean, organized office to support a positive client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service orientation

Communication skills

Multitasking

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office.

This role handles client check-in, scheduling, and document intake, supporting a team of tax professionals in a fast-paced environment. The receptionist will ensure a professional, confidential, and organized front desk experience, with opportunities to grow into tax preparation or leadership as the season progresses.