Seasonal Front Desk & Client Service Pro

H&R Block; Winston-Salem (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block in Winston-Salem, NC seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You’ll manage client check-in, scheduling, and support daily operations alongside tax professionals in person.

With training provided, this role can lead to tax preparation or office leadership. Evening and weekend availability during tax season is required to meet client needs and ensure a smooth, professional client experience.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort using Microsoft Office, Teams and scheduling systems.
• Available to work evenings and weekends during tax season.

Responsibilities

• Greet clients and be the welcoming face of the office.
• Answer phones, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, scanning documents.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with discretion.

Skills

Fast-paced environment

Interpersonal communication

Multitasking

Organizational skills

Computer skills

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Winston-Salem, NC seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You’ll manage client check-in, scheduling, and support daily operations alongside tax professionals in person.

With training provided, this role can lead to tax preparation or office leadership. Evening and weekend availability during tax season is required to meet client needs and ensure a smooth, professional client experience.