Seasonal Front Desk Concierge – Tax Office

H&R Block, Inc.; Taylorsville (NC); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Life balance support

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for our office.

You will greet clients, manage check-in, answer calls, schedule appointments, scan and organize documents, and coordinate with tax professionals to support daily operations. This in-person role offers training and career growth into tax preparation or office leadership, requires excellent interpersonal skills, multitasking ability, and strict confidentiality, with

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Multitasking

Attention to detail

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for our office.

You will greet clients, manage check-in, answer calls, schedule appointments, scan and organize documents, and coordinate with tax professionals to support daily operations. This in-person role offers training and career growth into tax preparation or office leadership, requires excellent interpersonal skills, multitasking ability, and strict confidentiality, with