Seasonal Client Service Front Desk Concierge

H&R Block, Inc.; Mount Pleasant (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax expert. The role emphasizes delivering a friendly, personalized experience and building lasting relationships.

You will schedule appointments, help clients in person, on the phone, or virtually, and maintain an organized office environment. Franchise-specific hiring decisions apply; questions should be directed to the local franchisee.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Organizational skills

Adaptability

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax expert. The role emphasizes delivering a friendly, personalized experience and building lasting relationships.

You will schedule appointments, help clients in person, on the phone, or virtually, and maintain an organized office environment. Franchise-specific hiring decisions apply; questions should be directed to the local franchisee.