Seasonal Front Desk Concierge — Client Services

H&R Block, Inc.; West Warwick (RI); In loco; USD 21.000 - 28.000; Part-time

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in a tax-focused environment.

This in-person role serves as the face of the office and can be a stepping stone to tax preparation or leadership opportunities. You will work with a team of tax professionals, handle check-ins and document intake, and maintain an organized, confidential front desk.

Competenze

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conoscenze

Customer service

Multitasking

Communication skills

Organizational skills

Greet clients

Formazione

High school diploma/GED

Strumenti

Microsoft Office

Scheduling systems

Teams

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in a tax-focused environment.

This in-person role serves as the face of the office and can be a stepping stone to tax preparation or leadership opportunities. You will work with a team of tax professionals, handle check-ins and document intake, and maintain an organized, confidential front desk.