Seasonal Front Desk Concierge

H&R Block, Inc.; Buzzards Bay (MA); Vor Ort; USD 21.000 - 37.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

As the face of the office, you will collaborate with tax professionals, handle client intake and document scanning, and help maintain a clean, welcoming environment throughout tax season. This role offers training and a stepping stone into tax prep or office leadership.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs (e.g., Microsoft Office, scheduling systems).
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality and care

Kenntnisse

Fast-paced environment

Interpersonal skills

Multitasking

Organizational skills

Basic computer skills

Evenings and weekends availability

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

As the face of the office, you will collaborate with tax professionals, handle client intake and document scanning, and help maintain a clean, welcoming environment throughout tax season. This role offers training and a stepping stone into tax prep or office leadership.