Seasonal Front Desk & Client Services Specialist

H&R Block, Inc.; Town of Southampton (NY); On-site; USD 23,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the warm, first point of contact for clients in person. You will handle scheduling, front desk duties, and document intake while supporting a team of tax professionals.

The role is in-person (not remote) and offers opportunities to learn tax workflows and potentially advance into tax preparation or office leadership during peak season.

Qualifications

• Experience in a fast-paced, client-focused environment.
• Strong communication and collaboration with team members.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Familiarity with basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including document scanning and organization.
• Maintain a clean, organized front desk and office area.
• Collaborate with tax professionals to support smooth daily operations.

Skills

Customer service

Interpersonal communication

Multitasking

Time management

Office presence

Education

High school diploma

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the warm, first point of contact for clients in person. You will handle scheduling, front desk duties, and document intake while supporting a team of tax professionals.

The role is in-person (not remote) and offers opportunities to learn tax workflows and potentially advance into tax preparation or office leadership during peak season.