Seasonal Front Desk & Client Services Specialist

H&R Block, Inc.; San Diego (CA); On-site; USD 24,000 - 37,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Training and support

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client. You’ll greet clients, manage scheduling, handle check-in, and support daily office operations in a busy tax season.

This in-person role offers training and a potential path into tax preparation or office leadership. Evenings and weekends availability is required; the role emphasizes collaboration with tax professionals, professionalism, and maintaining a clean,

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth experience.
• Collaborate with tax professionals and team members to ensure daily operations run smoothly.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Fast-paced environment

Interpersonal skills

Multitasking

Organizational skills

Computer literacy

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling software

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client. You’ll greet clients, manage scheduling, handle check-in, and support daily office operations in a busy tax season.

This in-person role offers training and a potential path into tax preparation or office leadership. Evenings and weekends availability is required; the role emphasizes collaboration with tax professionals, professionalism, and maintaining a clean,